On Site Engineering Support and Servicing

SpoonerPlus offers different levels of Maintenance Service Contracts.

A maintenance service contract gives you peace of mind that your machinery will be serviced regularly so as to operate as intended when initially installed.

All service agreements can be tailored to suit your needs, however our standard service contracts include the following –

  • Hot and cold condition inspection
  • Thermographic surveys and energy audits
  • Visit Reports
  • Planned Preventative Maintenance
  • Burner Servicing
  • Critical Spares
  • Guaranteed attendance to breakdowns and issues
  • Remote PLC interrogation
  • Training
  • Flue Surveys

Out-of-contract Support.

We happily offer call-out based repairs to any equipment on an ad-hoc basis but we always recommend clients have an annual support package in place so that we can continually advise on its operation and requirements.

Plant Relocation

SpoonerPlus has unparalleled experience in relocating existing equipment.

Offering a complete service from decommissioning, removing and transporting to refurbishing, reinstalling and commissioning.

Remote Support

Fault diagnosis can be carried out remotely by our SpoonerPlus experts by viewing the current and historical operating records of the machine in question.

This service can be provided on a weekly basis, allowing us to spot problems on your behalf before they occur or quickly diagnose the problem prior to sending in our support team, thus reducing down-time of your equipment.

Aftercare Support Plans Tailored For You.

Spooner equipment is engineered to the highest of standards, but like any equipment that operates daily, often continuously, it will require maintenance to ensure optimal operation.